DEFENSE LOGISTICS AGENCY
Continuous Process Improvement (CPI)
When the Defense Logistics Agency (DLA), a combat support agency with more than 26,000 civilian and military personnel throughout the world, required continuing support to transform towards organizational excellence, they selected VC Solutions, Vistra’s joint venture partnership. The DLA’s global responsibility requires continuous evaluation and adjustment to ensure resource optimization and organizational best practices. Vistra manages an organizational transformation program that has grown to a team of approximately 56 Master Black Belts (MBB), Black Belt (BB) journeymen and Management Analysts providing Lean Six Sigma (LSS) and Continuous Process Improvement (CPI) in support of this Indefinite Delivery/Indefinite Quantity (ID/IQ) contract. Vistra has provided LSS and CPI to a variety of organizations across the DLA, including Headquarters, Transformation, Aviation, Distribution Energy, the J3, J6 Information Office, Cyber and the Chief of Staff Business Management Office.
Vistra, through VC Solutions, provides consulting expertise for CPI deployment, growth, and sustainment at the Enterprise organization levels and coaches CPI at all levels. We assess processes across the DLA enterprise providing services that include expert program management, project execution, coaching and advisory services for CPI and associated methodologies to include, Lean Six Sigma (LSS), Theory of Constraints (ToC), Business Process Reengineering (BPR), Lean, Human Centered Design (HCD) and Agile Project Management (excludes Software Development) and designing and delivering training or coaching for stakeholders throughout the agency. Based on our findings, Vistra reports any issues for resolution, provides recommendations for improvements and implements change activities. Our support includes designing and delivering training or coaching for stakeholders throughout the agency.