Digital Tech | Vistra

Brand, Connections, COVID-19, Digital Tech, Engagement, Marketing, Resources

The Direct Approach

July 2, 2020

Now more than ever, it’s important to evaluate your marketing strategy. Consumer behavior is constantly changing, making it more important than ever to have a strategic marketing mix to reach consumers. Keep your ear to the ground, listen to your customers and keep these three things in mind as your marketing plan evolves. Evaluate your plan. Is it multi-channel? For example, direct mail can be highly effective if it’s tied to other triggers, such as email and social, all with…...

Business Insights, Collaboration, Connections, COVID-19, Digital Tech, Engagement, Listening, Resources, Telework

Maintaining Your Routine During COVID-19

June 3, 2020

For some time now, the transition to teleworking seemed like a no-brainer for so many occupations. Then, a global pandemic struck that changed everything and forced us to work remotely. None of us has any personal point of reference on how to run a business or perform our jobs in a pandemic world. Seemingly overnight, an immediate paradigm shift in how we work and what we need to do to sustain our businesses was upon us. Here's what we’ve learned:…...

Business Insights, Collaboration, Connections, COVID-19, Digital Tech, Engagement, Listening, Resources, Telework

Virtual Go-To-Assist

April 27, 2020

IT Changes. The world of IT support changed one morning with the advent of COVID-19. We used to be able to visit our customers in person and put our hands on the technology. We are now 100% remote support. Virtually, we're on-call around the clock to be there when needed. Cyber Threats Everywhere. We have remained focused on keeping our systems and processes secure from identity and data theft and we ask you all to help us keep security on…...

Business Insights, Collaboration, Connections, COVID-19, Digital Tech, Engagement, Listening, Resources, Telework

Social Distance Relationships CAN Telework

April 23, 2020

Communication – It’s key to any successful relationship…AND being informed. Contact by email and meetings by phone or videoconference are critical tools to allow us to remain in contact and be responsive to requests for information. Laptops are vital tools to successfully access all the necessary programs and sites we use on a regular basis. Microsoft Teams enables us to share desktops and collaborate on projects -- keeping us productive, the workflow smooth, creating fewer disruptions to our new normal.…...

Collaboration, Connections, COVID-19, Digital Tech, Engagement, Listening

Gratitude, Even in a Pandemic

April 17, 2020

How thankful are we for technology right now? Very thankful. Technology lets Vistra get our work done remotely. We’re in communication more now than when we were together under one roof! This situation is challenging us to hone our communication skills. Video conferencing lets us maintain a human connection. And since the daily distractions that come with an office environment aren’t present, we have an opportunity to leverage productivity. Nonetheless, we know socialization is workplace glue. It bonds people. It…...